This Privacy Policy explains what personal information jelibet collects from Filipino players, how we use it, who we share it with, and what rights you have over your own data. Reading this page takes just a few minutes and helps you stay informed about how your information is protected on our platform.
Full Details
Everything you need to know about how jelibet collects, uses, and protects your personal information as a Filipino player.
This Privacy Policy applies to all personal data collected by jelibet in connection with your use of our website and mobile platform at jelibet.id. jelibet operates as an online gaming platform serving Filipino players across the Philippines, and we are committed to handling your personal information responsibly and in accordance with applicable data protection laws. This policy covers data collected when you register an account, make deposits or withdrawals, play games, contact our support team, or simply browse the platform. It does not cover third-party websites or services that may be linked from our platform — those services operate under their own privacy policies, which we encourage you to review independently. By using jelibet, you acknowledge that you have read and understood this Privacy Policy and consent to the practices described within it. If you do not agree with any part of this policy, you should stop using the platform and contact us to close your account.
When you register an account with jelibet, we collect the personal information you provide directly, including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also collect copies of government-issued identification documents such as a valid Philippine ID, passport, or driver's licence, as well as proof of address documents. When you make deposits or withdrawals, we collect transaction details including payment method information, transaction amounts in Philippine pesos, and timestamps. We also collect technical data automatically when you use the platform, including your IP address, device type, browser version, operating system, and session activity logs. This technical data helps us maintain platform security, detect fraudulent activity, and improve the overall experience for Filipino players. We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless you voluntarily provide it in the context of a responsible gaming request.
jelibet uses your personal data for a number of clearly defined purposes, all of which are necessary to operate the platform and deliver a safe, compliant gaming experience for Filipino players. The primary purposes include: verifying your identity and age to ensure you meet the eligibility requirements for online gaming in the Philippines; processing your deposits and withdrawals in Philippine pesos; managing your account and providing customer support; detecting and preventing fraud, money laundering, and other prohibited activities; and complying with our legal and regulatory obligations. We also use your data to send you important account-related communications such as transaction confirmations, security alerts, and updates to our terms or policies. Where you have opted in, we may use your contact details to send you information about promotions and offers available on the platform — you can withdraw this consent at any time through your account settings. We do not use your personal data to make automated decisions that produce significant legal effects without human oversight.
jelibet does not sell your personal data to third parties for marketing or commercial purposes. We share your data only where it is strictly necessary to deliver our services or to comply with legal obligations. The categories of third parties we may share data with include: payment processors and banking partners who facilitate your deposits and withdrawals in Philippine pesos; identity verification providers who assist us in confirming your identity and age; technology and infrastructure providers who host and maintain the platform; and regulatory authorities or law enforcement agencies in the Philippines where we are legally required to disclose information. All third-party service providers who receive your personal data are contractually required to handle it securely, use it only for the specified purpose, and comply with applicable data protection standards. We do not transfer your personal data to countries outside the Philippines unless adequate data protection safeguards are in place, and we will inform you if such a transfer is necessary in connection with your account.
jelibet retains your personal data for as long as your account remains active and for a period after account closure as required by applicable laws and regulations in the Philippines. In general, account records, transaction histories, and identity verification documents are retained for a minimum of five years following account closure to meet anti-money laundering and regulatory record-keeping requirements. Technical logs and session data are typically retained for a shorter period and are deleted once they are no longer needed for security monitoring or fraud prevention purposes. Where you have given consent for marketing communications, we will retain your contact preferences until you withdraw that consent or for a reasonable period of inactivity, whichever comes first. Once the applicable retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked back to you as an individual.
As a Filipino player using jelibet, you have a number of rights in relation to the personal data we hold about you, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. These rights include: the right to be informed about how your data is collected and used; the right to access a copy of the personal data we hold about you; the right to correct inaccurate or incomplete data; the right to object to certain types of processing; the right to have your data deleted where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations; and the right to lodge a complaint with the National Privacy Commission of the Philippines if you believe your rights have been violated. To exercise any of these rights, you can contact our support team using the email address provided in the footer of this page. We will respond to all valid requests within a reasonable timeframe and in accordance with applicable law. Please note that some requests may be subject to identity verification before we can process them.
jelibet uses cookies and similar tracking technologies to operate the platform, remember your preferences, maintain your login session, and analyse how Filipino players use the site so that we can continue to improve it. Essential cookies are necessary for the platform to function correctly and cannot be disabled — these include session cookies that keep you logged in during your visit and security cookies that help protect your account. Analytical cookies help us understand which pages and features are most popular, how long players spend on the platform, and where technical issues may be occurring. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use cookies to serve third-party advertising or to track your activity across other websites. For more detailed information about the specific cookies we use and how to manage them, please contact our support team.
jelibet takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, alteration, or disclosure. These measures include encryption of data in transit and at rest, access controls that limit who within our organisation can view your personal information, regular security assessments of our platform and infrastructure, and staff training on data protection responsibilities. Payment information is handled by certified payment processors who maintain their own rigorous security standards, and we do not store full payment card details on our servers. In the event of a data breach that is likely to result in a risk to your rights and freedoms, we will notify you and the relevant authorities in the Philippines as required by law, without undue delay. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your jelibet account and to keep your login credentials confidential.
jelibet may update this Privacy Policy from time to time to reflect changes in our data practices, the services we offer, or applicable laws and regulations in the Philippines. When we make material changes, we will notify registered players through the platform or via the email address associated with their account, and the updated policy will be published on this page with a revised effective date. We encourage all Filipino players to review this page periodically so that they remain informed about how their personal data is being handled. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated Privacy Policy. If you have any questions about this policy or about how jelibet handles your personal data, please reach out to our support team — contact details are available in the footer of this page and on the FAQ page.
Quick Answers
The things players ask most often about data privacy on jelibet.
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